We accept VISA, Mastercard, JCB, UnionPay, LinePay and Apple Pay.

Rest assured, your payment information is secure. Our website employs advanced encryption to protect your financial details.

Trainers Factory offers free shipping on orders over £200 and delivers across the UK and select European countries. Orders are processed within 1–2 business days and typically arrive within 5–7 business days via trusted couriers like Royal Mail and FedEx. Customers are notified with tracking details and supported in case of delays or damage.

Trainers Factory offers a 14-day return window for unused items with original packaging and proof of purchase. Refunds are processed within 10 business days after inspection, and exchanges are available for defective or incorrect items. Customers are responsible for return shipping unless the item is faulty or incorrect.