- Homepage
- Colette x Air Jordan 1 Retro High OG 'Au Revoir'
Colette x Air Jordan 1 Retro High OG 'Au Revoir'
Size Chart


CONTACT US
Website name: Trainers Factory
Company name: Trainers Factory Limited
USA Address : 919 Reserve Dr, Roseville, CA, 95678, United States.
UK Address : 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom.
E-Mail: sales@trainersfactory.co.uk
Contact Form: Click Here
Phone: +447868707391, +447456399146, +1(727)-371-3228
Company number: 13329038
Customer service: 10:00 AM – 06:00 PM (GMT) (Monday – Friday). We usually get back to you within 24 - 48 hours.
Shipping Policy
Trainers Factory
United Kingdom and United States
+447868707391, +447456399146, +1(727)-371-3228
UK Address : 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom.
USA Address : 919 Reserve Dr, Roseville, CA, 95678, United States.
Trainers Factory Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Kingdom and United States.
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Kingdom and United States: Free shipping on all orders above £200.
- Within the United Kingdom and United States: £2.99 shipping on all orders below £200.
- No Other Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 2-4 business days, Monday to Friday.
- Last Order Time: 08:00 AM (GMT) Greenwich Mean Time (London).
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 5-7 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via Royal Mail and Fedex.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customers.
- Refund: Refunds are processed within 10 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Trainers Factory does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
- For Defective Products: This applies when the product is incorrect, damaged by the carrier, or defective in any other way we will facilitate customers with replacement or refund according to customer preferences.
- For Customer Remorse: The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
CONTACT US
Website name: Trainers Factory
Company name: Trainers Factory Limited
USA Address : 919 Reserve Dr, Roseville, CA, 95678, United States.
UK Address : 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom. E-Mail: sales@trainersfactory.co.uk
Contact Form: Click Here
Phone: +447868707391, +447456399146, +1(727)-371-3228
Company number: 13329038
Customer service: 10:00 AM – 06:00 PM (GMT) (Monday – Friday). We usually get back to you within 24 - 48 hours.
Have a question?
Colette x Air Jordan 1 Retro High OG 'Au Revoir'
The Colette x Air Jordan 1 Retro High OG 'Au Revoir' is an ultra-rare collaboration between the iconic Parisian boutique Colette, commemorating the store's closure in 2017 after 20 years of influential fashion and streetwear presence .
-
Design: The sneaker features Colette’s signature white and blue colorway, with the boutique’s double-dot logo prominently displayed.
-
Commemorative Details: The years '1997' and '2017' are embossed on the heels, marking Colette's operational timeline.
-
Sole Inscription: The right sole is adorned with the phrase 'Au Revoir', a French farewell meaning 'Goodbye'.
Summary:
Trainers Factory is your ultimate destination for top-notch footwear! Explore our vast collection of stylish and cosy shoes, ranging from classic sneakers to elegent boots. We prioritize quality and customer happiness, ensuring that you step out in style. Elevate your shoe game now!
These feel like a collectors dream. Elegant design and buttery leather. I bought them for my husband as a surprise, and he was overjoyed. Super fast delivery and excellent packaging.
These Colette Jordans are pure elegancesubtle, soft, and beautifully made. I got them as an anniversary gift from my husband, and theyve been my go-to ever since. The light blue tones go with everything, and the delivery was super smooth.